First off, when you are at the store they act like your best friend and you feel like all will be good with the stove problem you have. Well, that where the customer service ends. I told them my problem, they said this will fix it. $180 later and still doesnt work and ""oh...you own that part now sorry "" . Then they said""you need this part and some extra vent pipe "" $280 later and still doest work and I'm out another $280 . Now they want to charge me $400 to cut a new hole in my house and run my existing pipe to SEE if that MIGHT work . WHAT !!?? These people are a joke.If you have a complex problem STAY AWAY from these folks. They milked me with a smile for over $400 and wanted another $400 with the knowledge that the other $400 fix is most likely is not the problem . Scammers !!
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