I wish I would have read some of these reviews prior to having this company come out. I'm here to tell you that this company does a horrible job of doing business. I don't usually write reviews, but after this company wasted my time (which is money for me), I will never do business with them. \r
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I too had an appointment with them. A rep called the day before to make sure we were still on for the following day. I told him that we would be home, but that my wife may get called into work. He stated that they would be out tomorrow. A different rep showed up the next day; he was also late! He ask me how I was and ask where my wife was. I stated that she got called into work. He stated that he needed to talk to both of us and that he was going to leave. Are you kidding me, I said. He said no, that both us have to be there. I said that was absolutely ridiculous, and he said that we can make another appointment when we would both be at home. I stated that he can either show me now or not worry about it because they were never going to come back. He said that he had to go and that he didn't want to be fired for showing their product to me, so he left. \r
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Yeah folks, we're talking about windows here. Wow, what a great company that would fire someone for showing them their product. With the economy the way it is and this is how they do business. I work a lot and had just gotten off 60hrs straight in 3 days & my wife got called into work her 6th/12hr day. We don't have a lot of free time and it's very precious to us. I called the company to ask for the owner/president. They wouldn't give me a name and finally someone got on and ask if they could help me. I kept asking for a name, but he would not give me one. He wanted my name and when I gave it to him, he stated that he was the one I had talked to the day before to confirm the appointment. I said great, I stated that I had told him yesterday that my wife may get called into work and that he never said that we both had to be there. He gave me some song & dance that he thought he had made it clear. Folks, I'm here to tell you this guy never said one word about both of us having to be at home. I told him that he had wasted my time and that I would never do business with the company. I told him that I would put plywood up for windows before I used this company. I told him that I'm going to spread the word about how this company does business and that people should not use them. I also ask for an owner/presidents name repeatedly & he would never give me a name or number. He kept telling me he didn't know. I find that a little hard to believe. I sure like to know who I'm working for and who's the one running things; how about you?\r
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The other reviews on here about the same type of problem are spot on. I don't know, but my guess would be that they're a very high pressure company and want to try and pressure both people in order to get a sale, or convince one and then gang up to persuade the other person. I can honestly say I don't know because they wouldn't even talk to me. If anyone else has had a bad experience with this company, please take a little time to post it. We don't need to support companies like this. There are too many other companies out there that sell windows. Thanks for taking the time to read this.\r
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