I have great concerns regarding this water company. It's disturbing to learn that your water can be shut off in a heartbeat and slow to turn it back on. It doesn't matter whether the error, mistake, fault etc is on the company side or consumer side! The company makes it very clear that the one with the water shut off is not a priority, as the workers have other job responsibilities and they will get around to turning the water back on when they can! How healthy is that? Geez! Unfortunately in the state of NC, water is not a protected public utility. So sad. I work with many people that are struggling financially and the company is not interested in working things out with the consumer. YET...the price keeps going up (in more ways than one)......
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