Horrible, horrible customer service. They were 3 HOURS late for my event! We had already taken photos with the family and there was an empty space where the cake should have been. When my coordinator called about the cake, they had no excuse or explanation for being late. My coordinator and I confirmed the delvery time the day before the event. What went wrong, wish I knew. We put THREE calls into the owner, no call bck, NOTHING. We did manage to speak to someone, and they said ""Juan at the resort said it starts at 2:oo"" Who's Juan??? They ruined my day. Thanks for stressing us out, and delivering a melted buttercream cake.
more