A rock broke my windshield at the start of a 3500 mile road trip. I spent two weeks dealing with Safelite that I can only describe as a bottomless pit of heartache. Missed appointments, unkept promises, unwillingness to go an extra inch to get the job done. Long story short, I had to finish my trip and waste my last vacation day at home waiting for them to make a morning appointment only to have them finally show up after 5PM.\r
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If your insurance company steers you toward these inept boobs go elsewhere to save yourself the problems. Is there a no star rating?
Cons: Incredibly Incompetent
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