You would not believe what this restaurant did. I have been a repeat customter for years. One night I made reservations. We arrived a little early and were seated. Twenty minutes later they finally game to our table to bring us menus and give us water and bread. We ordered appetizers and dinner from their pre-fix menu. The service was so slow. After 2 hours and 45 minutes we had received our appetizer, soup and salad but no dinner. When we asked for a manager to let them know they informed us their was no manager on duty. When we let them know that we no longer wanted our dinner because it was too late and we needed to take our young kids home they wouldn't respond. I went inside and requested our bill with an adjustment since we didn't get our dinner. They wouldn't give it to me. They took another 15 minutes then brought the dinner. When we told them we no longer wanted it we just wanted the check, they brought us the check for the entire amount. Then they wouldn't speak to us about trying to resolve the bill. So we paid them 1/3 of the bill (the amount we actually ate) and left. Would you believe what they did. They called my house and threatened that they were going to call the police since we didn't pay the entire bill. What kind of place is this. Have they not heard of customer service!
Pros: Can't think of any
Cons: Service
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