I've been going to Haircolorxperts for years. Each time I go, I've had a different hair stylist. A few times with the same one. I would tell them what color I would like my hair dyed and even show them pictures. They would never get it right. One time I told the hairstylist I want my hair dyed and highlighted the same way I had it last time. They are supposed to write it down and keep it in a folder or computer in the back. The hairstylist said ok and dyed and highlighted my hair. When she started blow drying it I realized this was not the color I had last time. I asked her about it and she said "The hairstylist you had last time didn't write anything down for you so I just put some colors together". It was awful she had to then re-dye my hair. Instead of telling me there was no past file of my hair color she made it up.
This was the worst experience I've had at Haircolorxperts. I went in to get my hair dyed. I told the hairstylst I want my hair blonde just with more brown highlights nothing fancy or extreme. She had a headache that night and instead of rescheduling she stayed to dye my hair. Her mom ended up coming to pick her up. Long story short she did the worst dye I've ever seen. I looked like Rainbow Bright. My hair had different chunks of colors all throughout it. I went back the next day and another hairstylist fixed my hair for free. I told her how I wanted it. She dyed my hair and it was so dark with so little blonde highlights going through that I looked like the mother on Addam's Family. It was awful. I went back the next day to another hairstylist who tried to fix my hair without having it fall off from dying it too much. The manager even helped her. It looked better when I left the place the third time, but it still wasn't what I wanted and having to keep going back and ruining my hair was not worth it.
Don't be fooled by the name of the store. They aren't experts. I can give you plenty more stories of how they've messed up my hair and others.
Pros: cleaning the floors, giving you water
Cons: Cannot dye hair
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