My daughter was approved for SSD in November. They did get her approved. However, Yoland Jorges was horrible. My daughter had an issue come up with SSD and back SSI. She told her ""piece of cake"" to take care of. Yolanda doesn't respond to phone calls, is rude, uses the excuse of SSI being slow when you do get her on the phone. 7 months later this ""piece of cake"" issue still went unresolved. When I asked for a hearing-told ""it just takes time"" I called SSI - I had a right to a hearing 5 months ago. She lost paperwork, hung up on me once when I questioned her and I feel like they basically were paid $2,300 to fill out an application. If you care requires any complex issues forget about using them. Use someone who cares. You never get to speak with an attorney and Yolanda, and her staff, can't be bothered with you after they get their money. My daughter has a mental disability and I finally had to get involved because I feel they took advantage of her mental state and didn't do anything they said they would., Made her feel like she was being impatient. Really they were not doing their job. Reporting them to SSI for abuse and requesting our funds back from them. They'll tell you what you want to hear when you sign up and then take you app fee but not your calls!
Pros: Fills out applications
Cons: Yolanda Jorges is Horrible
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