Eric Burch is a good Tech for Bulwark. He has always been on time with his appointments when he has to stop by my home for pest control service. I had a problem that had occurred with the lock on my gate. The lawn man that takes care of my yard placed the lock on backwards the last time is was here. I could not open the lock so Eric could get inside the back yard. I struggled with the key, the key was stuck and bent. Mean while I was struggling with the lock, Eric was performing is job in the front of my house and garage. He made his way to the gate and saw that I was having problems with the lock, I explained what had happened when the lawn man was last here. He was caring and said, oh you've been out here this long trying to open it, I said yes. He looked at it and said I can cut it off for you if you want me too. I asked how much is this gonna cost me he said no charge and that I can give you a new lock that has a combination to it. I was so happy that once he finished my gate would be locked and my backyard would be safe. If not I would have to go out and buy another lock, leaving my backyard open. Today was my furlough day off did plan on going out and purchase a new lock for the gate.He is always freindly, kind and caring. I am very pleased that Eric is my pect control tech.
Pros: Kind, freindly, caring, understanding, going beyond, attenti
Cons: none
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