Dr. Prosser is wonderful. Dr. Zayas-Swanson is a good vet... very knowledgeable. The staff is decent, except for one... I say this from personal experience having just been hired and having just left less than 2 weeks later. Their ""head technician"" isn't really a technician - she's not licensed in NYS and is basically a glorified assistant with an attitude. She is nasty to co-workers (picking her ""favorite"" as the mood strikes her) and she is nasty and abusive to animals that don't ""cooperate."" She needs to be fired and no one there - not management or the owner - will do it. So, she stays on payroll and I can't explain it. Many, many really excellent employees (including myself) have left because of this person. And, until she is fired, many more will follow. It's sad, it's a shame, and it's disgraceful.
There is also another aspect of the practice that I found not only unacceptable, but horrifying. The doctors do not scrub in for surgeries. The put on sterile gloves, but that's it. No scrubbing of the hands and arms, no gowns, no hats, and no masks. As a veterinary technology student, that scares me. There is such a risk of infection!!! And, I would NEVER have an animal operated on there. Not that I doubt the vets are capable... but, they (for whatever reasons) don't feel they need to scrub in for surgeries. And, that's not cool.
There is a lot of good things about Animal Kingdom, and an equal amount of bad things... the ""bad"" things are fixable... scrub in for surgeries and fire your ""head technician."" If both of those things happened, I would gladly recommend Animal Kingdom, hands down. Until then, don't go there.
Pros: Doctors are competant and most staff is great.
Cons: No scrubbing for surgeries - head tech abusive
more