I have 2 dogs and it was my first time visiting this place. I waited 40min. for the receptionist to put in info onto their computer. Then I had to wait another 30min. for the nurse/assistant who smelled like a heavy smoker, to take down info of my dog. So I spent over an hour just to get the paperwork done. After a brief checkup by the doctor he told one of the nurses to do the blood work on one of my dogs. They took my dog to the back and shaved a whole part of my dog’s neck to do a simple blood work! My dog has short hair and there’s no need for them to do this! And I’ve had the blood work before at different places and my dogs were never shaved!! I was never told that they were going to shave her beforehand and even after they shaved her. The whole shaving part was very shocking to me but when that shaved part on her neck got skin infection later and got swollen I had to call them back and speak to Dr. Kim who is also the owner. He was saying he wasn’t the one who shaved her it was the nurse so I should complain to the nurse instead and he hung up on me!! What kind of a vet is he?? How can a vet say something like that?? Also on that day, when the nurse came back with my dog from the back where they did the testing and the blood works they told me my dog pooped. I’ve taken my dogs to different vets and never had this problem before. So now I am really concerned how they treated my dog in the back that would make her so nervous and upset that would make her poop! It’s been a couple of days now and one of my dogs is still having diarrhea and the other one with the skin infection is suffering from nervousness. She's not eating anything and she would keep hide in the closet or under the table. I would definitely have to take them to a different vet asap. This place is so cruel, unprofessional, disrespectful, rude and DEFINITELY NOT A PLACE I WOULD RECOMMEND TO ANYONE ELSE!!! I’VE HAD THE WORST VET EXPERIENCE EVER!!!!\r
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