My husband and I went to Tuscany last Saturday night to have couple glasses of wine and talk and spend nice time together. He suggested Tuscany because he knew that Tuscany has a big choice of wine. I drink only Pinot Noir and only french one. That was the reason why we did not go to Oyster bar, they do not serve French Pinot Noir, only Californian one, I guess French is too expensive for Oyster bar? Anyhow...
We had valet to park our car, went into the bar, asked bartender for a glass of Pinot Noir, when he started to pour it, I told my husband that the color looks weird. Tasted it horribly bitter, that happens when the wine is bad quality, or when it sits for a while open and gets bitter. so i told bartender that I would prefer another Pinot Noir. He said this is the only one they sell by glass.
i told him i dont want to be obligated to drink the whole bottle, but this Pinot Noir is bitter and is not drinkable. He was smiling. I love when people smile when you have a request and instead of helping you out or at least pretending that they care, they put a smile on their face and start explaining how what you ask for is impossible, just impossible. so I went to manager, thinking that now, when I will tell manager that I am leaving because of wine, he will send someone downstairs to get wine for me and open it and sell it by glass, especially that the price for a glass is a little more than the cost of the bottle... I happened to know what i drink.... anyway. manager explains to me how impossible is my request to have a normal glass of pinot noir, how there is nothing he can do... how he wishes there was something he could do, but thats just not possible... yes, i now realize i was asking too much... like i came to applebee's and asked them for a premium wine and they just dont have it...anyway. i left. paid 5 dol for parking, ( including 2 dol gratuity to valet) i was upset, i wasted my time, my mood and was very frustrated. luckily my husband suggested to go downtown where we went to the bar at grand america hotel and they poured us hobnob by glass, and i had three glasses and my husband had beer. anyways... we had great time, despite our experience in tuscany. i will make sure all my friends will know how snobby you guys are, and how crappy the service is. i drink pinot noir everywhere where ever i travel and it did not happen once that i got this kind of horrible response to my request to sell me a glass of pinot noir, that you had, but refused to serve me. i understand that one customer more or less does not make difference for you and i clearly saw it when speaking to manager. he did not care to serve me and satisfy me as a customer. but i will make sure to post my review on the facebook
thank you
Milla
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