Mavis in Massapequa on Sunrise Hwy Are scam artists. The manager John should be fired. I bought tires there with warranty coverage on them. John the manager sold me a few months back. Got a nail in one and could not be repaired. Went in there to have it replaced so they said leave it because they wanted to see if they could plug it. Took them 4 days to get tire when it usually is next day, 4 days go by and finally I can come get it. I Go in there have to wait for them to mount it on the rim when I assumed it had already been completed, then he tells me after they placed it on my car and (balanced it without asking me first) that it will be $231. Mind you I only paid $125 a for the tire initially. He tells me that is the price acting dumb like he never saw me before, I told him when I dropped the tire off that I had a warranty 4 days prior. Then he looks at his records and finally realizes I have warranty coverage only after I got my old receipts out. Then his mechanic pro rates the tire tread and says its below the rating and he says ""doesn't matter about my warranty tread is to low"", when I objected he says ""I'll take a look at it"". Comes back and says its 60% tread left after they tried to say the tire was bald and will give me 50% warranty then tells me the new bill is $95. WTF I paid $125 originally, he says that he has to go off the list price of $195 and that's standard practice on all warranties. My biggest issue was he tried treating me like I had never been there when he sold me the tires originally and pushed me for warranty never telling me that any warranty is pro rated off list price. I am not a fan of extra coverage on items so I asked him a few question about the warranty back when I bought them and the only thing he said at that time was they go of a tread life of the tire nothing else. When I stated that he got argumentative and said I was just making up scenarios and Blah blah blah. All my info is right in front of his face and I have bought a few set of tires from them for around the same price. So basically he was just trying to jerk me and charge me full price and then after I called him out on it he did everything in his power to give me excuses to cover his ass on this. Do not buy from them ever shady shady shady.
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