I went to this place because I had an accident with a home color kit and wanted to get it fixed. They explained that they would strip it but that it would be harsh on my hair. I trusted them since they are ""professionals"" and I ended up with orange-ish hair after they put the color on and splotchy highlights. When I went to get THEIR mistake corrected at another VC salon, the girl told me that the colorist was extremely sloppy and let the highlights run, not paying attention to the foils or the time. THEN when I got it cut, it was ragged and uneven. SOOO embarrassing!! What's the deal with an extra charge for drying hair anyway!!?? I saw this mentioned several times on this board. Also, the girls are sooo unprofessional and constantly bickered about several fellow employees as well as discuss innapropriate topics which highly offended me!! When I asked to talk to the manager, they told me she was unavailable but I saw her standing with another employee 20 ft away laughing and joking around!! I knew she was the manager because the stylist was complaining about her to me and pointed her out to me!! This place is a mess and I will never go back!!! The Woodlands' Visible Changes is awful and I wish I read the bad reports on this website before I went there!!!
Cons: bad service, RUINED MY HAIR!!
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