My partner and I went to Ru'San's on Windy Hill Rd twice in one week and service was still the same each time. We walk in and we are seated and the server's forget you're there. They don't smile and they're not attentive at all. We thought it was just the 1st time this happened, but it was both times. If you ask for lemons, they bring you limes and don't ask for an extra one, they look at you like you're crazy. Then you don't get everything you ordered. They just throw the plate on the table to you and don't come back to make sure you're ok or see if you need something. We only order Tempura (fried) stuff because we just didn't trust the raw stuff. And after all that, they expect a TIP.....PLease.....Never GO TO RU'SAN'S WINDY HILL. Why are they still being allowed to use Ru'San's name if it's not the same owner. This location gives them a BAD NAME. But I must say that the Ru'San's on Moreland is very GOOD.
Cons: Place is old, servers not nice at all, food not hot
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