I am forced to give this office 1 star but only because I am not allowed to choose zero stars. I have been going thru an ectopic pregnancy & was referred to this office by the ER. My 1st visit seemed fine, no problems there. My 6 visits since have been horrible! When you call for an appt., you get a call center & can't talk to each office individually. This causes many problems & unneccessary waiting. 1st=I don't understand why we are given appt times when I have NEVER been seen on time! I have waited no less than 45 mins to 1 hour PAST my scheduled appt time before I am seen! This is ridiculous! 2nd=even tho their NAME states ""OB/GYN"" they are charging me more & the only excuse the receptionist gave me ""we are a specialist"" even tho it says OB/GYN in their title! 3rd=the woman who did my ultrasound was very stiff & rude to me and I felt very disrespected. 4th=when I was told I couldn't go back to work while this was being taken care of, I had to make SEPARATE appts just to have a dr sign my paperwork! That's $30 just to show up, sit for 2 hours and have her sign & fax a paper!!! It's now been almost 3 weeks & my paperwork is still NOT completed! I have no money because I haven't been able to get paid because they will not do my paperwork without a special appt to sign it!! 5th=when I went to my appt yesterday 1 of the many dr's I saw (you rarely see the same dr because they are 'too busy' to open up appt's to make room for you let alone see you at the same office since they have so many they sent me to 2 different ones!) told me I had fluid in my pelvis & to go straight to the ER. She had me all worried, I felt fine. I went to the ER (for the 4th time mind you) and after 2 hrs was told I was fine & there was NO reason to have me sent there! Being sent to the ER, my dr had not finished my important paperwork for disability so I could get paid. When I called to make sure I could drop it off to have it completed since it should have been done the day before during my appt the ""middle woman"" told me to just wait & take the paperwork to my appt in 4 days. Are you kidding me?! I paid $30 to have them complete it the day before & I have less than $20 until they finish my paperwork so I can get paid! WHY do I need to explain all this to them?! dAt this point I have had enough with this office! Everytime I see their ""Best of Greater Phoenix"" award it just amuses me. Whoever gave them the award has obviously never dealt with this office. I have seen FIVE different doctors & just want this DONE with! I am going through enough with losing my first child because of an ectopic pregnancy & they have done nothing but make this a worse experience & make things much harder on me AND my wallet for no reason! The office is more concerned about how their waiting rooms look and NOT how their if their patients are seen on time and treated with respect. The office is all about money money money! I DO NOT RECOMMEND THIS OFFICE TO ANYONE!
more