I have no idea how the previous reviews could be of the same place I took my dog! The staff was compassionate and friendly, one tech say I was crying while on the phone to my son and brought me a box of Kleenex with an added squeeze to the shoulder to show she cared.
My dog got excellent care, I was allowed to visit with him and the tech and Vet sat on the floor next to his "room" and talked with me.
Yes, It is expensive, so is all health care these days and this facility offers expertise and care not found in other facilities and they are open 24/7 which is a comforting thought when you have a dog with a life threatening condition. It's all in how you look at things I guess, I love these guys!
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