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BAIT AND SWITCH - Review by citysearch c | Steam King

Steam King

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BAIT AND SWITCH 7/2/2009

The manager, Corey, is a downright liar who quotes one price over the phone knowing the job cannot actually be done for that price. When you call to complain, his response is that you misunderstood or that itCAN be done for that price if you want your couch and or carpet cleaned without any treatment. (no soap) The price went from 128 to 181 if we want it done correctly. He also informed us that they have ""plenty of business and losing our business would not hurt them in any way"" The only positive was the job and attitude of the on site technician. Pros: The on stie tech was honest and did a good job Cons: MANAGEMENT- Price difference more
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