My son recently rented a piece of equipment from Grand Central Rentals when he got it home it would not perform the job he needed it to do so he called the company and was told they were about to close to bring it in the next morning. When he arrived at 7:30 am to return it and try to get the equipment that would do the job he was informed he would have to pay full price for the original rental and then they would be happy to rent him a larger piece even though he used it for 28 minutes and it was verified on the meter talk about a rip off and this is not our first experience with this company they are rude and do not care about there customers I say renter beware
Pros: have equipment to rent
Cons: Not customer friendly at all
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