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Horrible Service - Review by citysearch c | Sprint Store

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Horrible Service 6/4/2009

I am very mad at this store. I have a service contract for my centro phone which I have had for about 10 months. The center button started having problems so I brought the phone in to be fixed. They did so by replacing the keyboard. Everything seemed to be fine but then I noticed on the NEXT DAY that a different button didn't work. Obviously they did this because this button worked fine prior to me taking the phone in. So I dropped it off to be fixed again. This time the manager (whose name is Felix) told me that the phone had water damage and that I had probably gotten it wet in the LAST TWO DAYS. That is completely crazy. They obviously broke the phone and now they won't fix it. Horrible Service! I can't believe they would treat paying customers like that. Anyways, avoid this store at all costs. Cons: broke my phone. more
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