I currently am a tenant for this company for a complex located in Wisconsin. I have had several encounters with the on-site management which has caused problems. Things such as being accused that I that my parking pass was illegitimate and my car being towed, typical maintenance not being completed for about 2 weeks, being hung up on the phone when calling the management and being told the call was annoying, being accused that I my son's father is living with me when he has his own residence and getting notification for a possible eviction without proof. I have heard other stories about the onsite management as well. Such as the manager not accepting rent to evict someone. The tenant had to get a police escort to pay her rent. Bribing tenants for money to allow them into their apartments when they accidentally lock themselves out. Just yesterday, a tenant was talking to him about him evicting her because a brick was broken from someone stepping on it. He was assuming they broke it but had no physical proof to how the brick got broke. When calling the main office, you get the runaround and are told to call the area manager. They seem quick to get rid of tenants but no customer service and skills to maintain them. Highly do not suggest being under this establishment for anyone who is considering it!
Cons: poor management in all aspects
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