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DISHONEST Business Practices - Review by citysearch c | At The Beach

At The Beach

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DISHONEST Business Practices 4/20/2009

I can't even begin to tell you how dishonest and shady this service is. I went in person to initiate a contract to tan for one month. When I asked the front desk receptionist the terms of the contract she told me I had to cancel my membership before the month was up. I canceled 28 days after my start date and noticed on my credit card statement the next month that they charged me an additional month. When I brought this to their attention they said there was a 5 day processing wait. I did not know to allow an additional five days or I would have canceled earlier. This five day wait put me over the thirty day contract, charging me for another month. When I went to dispute it they claimed it didn't matter what the receptionist who worked there told me that the contract states the conditions of the contract. I guess I'm naive to think that the employees they have at the front desk could be trusted and honest when presenting me with information about the contract. When I called the customer service number they were very rude and even threatened to reactivate the canceled contract if I filed a dispute with my credit card company and if the money was refunded back to me they would debit my credit card again. I was very uncomfortable letting them have access to my credit card and changed my number. I withdrew my dispute so that I could end this terrible ordeal. Pros: BEST Scam Going Cons: Very Dishonest more
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