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HORRIBLE customer service with bad attitude - Review by citysearch c | Greenstein, Sherry E, Cpa - Sherry E Greenstein & Assoc

Greenstein, Sherry E, Cpa - Sherry E Greenstein & Assoc

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HORRIBLE customer service with bad attitude 3/26/2009

The receptionist was on her cell when i walked in. She was an older woman with a bad attitude. When i went in to get my refund for my taxes and handed over the papers to the receptionist to give to the cpa (sherry), she looked at me and asked what is this? why are you bringing it back ? huh? she talked to me as if i was dumb and she was just very nosy. THEN when she went back to give the cpa the papers, she started asking the cpa what it was all about. Sherry (cpa) kept saying...ill explain in a few minutes, just give me a few minutes, hold on a minute. I could hear them from the waiting area! the receptionist stayed in the room till sherry wrote the check back for a refund. The receptionist acted as if the taxes were HER business and she crossed the confidentiality line. and i was only in there once!!!!! Pros: Nice recieving room Cons: they take low risks at the cost of your taxes and Cust. Ser. more
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