I was really disappointed w/ the service and the food. It was my husband's B-day and we went to the Chart House for the first time. The waiter didn't give us much attention thought out the whole dinner. He brought us water (the glasses were all dirty!) and bread almost 15 minutes after we arrived. He seemed to me in such a hurry to get our order that he was almost rude. I didn't really understand his hurry as it was tuesday night and the restaurant was not busy at all. I've ordered a margarita as I don't drink wine and it was horrible and even though I told him that and ordered a soda instead he still charged us for it. I ordered from the Restaurant Week Menu and my husband ordered the sword fish from their regular menu. My food was ok (had better elsewhere!) but my husband's food was horrible. The rice was dry and the fish had no flavor at all! The worst that he ever had specially when you take in consideration that he was a cook! One of the guests seated next to us had to re-order the food as it was way overcooked. When the replacement order came in she said that it was good while the manager and the head chef were at her table but as soon as they turned around she said that it was worse than the first one and her friend suggested that she should not waste the food and take it home for her dog!!! The only good thing was the asparagus which I heard good comments from the next table as well. For desert, I've ordered the key lime pie to go. The girls on the table next to us ordered the same thing and I even made a comment to my husband that I was glad that the desert was to go because the slice served was huge but, when I got to the car (the valet parking service is really good!) I've realized that the box was too light so I've checked the order and they gave me 2 little lemon tarts that were not even close to whatever the girls next to us got. I almost went back to make a formal complaint but my husband just told me not to as that was our first and last time there. I apologized to my husband as I wanted something special for his B-day and told him that I was really sorry for the whole experience there. It was awful and I wouldn't recommend this place for my worse enemy! Even the chowder that they say it's the best in town was bad. I had better at Outback and even 99 Restaurant. The price is really expensive for the food and treatment that you get. They shouldn't call it ""high end"" at all.
Pros: Valet parking
Cons: Everything besides the parking
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