Our experience with Universal Nissan was, as always, professional and very friendly. Wayne & I were shocked when we found out our salesman sent the cars back to the service department to be detailed & serviced at 10:30 P.M.!! (A++) We had no idea the guys were still working and that we would be driving new cars home last night with full tanks of gas (A+++)?... but we did, which added to the excellent customer service. We thanked the serviceman who prepped both cars and they in turn thanked us (A++++) for being loyal, repeat customers. Wayne knows all the parts & service guys on a first name basis. He took the Titan in just last week to purchase 4 new tires & have them mounted on the truck. They always give him a discount on service and parts (A+++++).
Pros: Great Customer Service
Cons: none
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