Kissimmee Nissan Parts Dept

yes every one involved was very heplful, we have challenged credit so it took a few day's too get the loan and finaicing together. we got a great deal and our credit will improve becuase fo it. we got a brand new car with 13 miles on and it's real nice and reliable, so now i can get to work and back and i can sleep at night.........thanks. Pros: Awesome Service and Customer Treatment Cons: I had to wait a few days for financing (probably my fault) more

We had sent out numerous Internet pricing requests to multiple dealer ships in our search for a car. They were they first to respond (some never did respond). Also, they were the only to promptly reply to my multiple email inquiries. On Saturday morning we began our search for a car and started here. After that we visited other dealers here in the area. Our experience at these other dealer ships with the sales personnel was mostly negative and unpleasant. The high pressure tacticsand know it all attitudes some of the sale people used on us was unbelievable. At the end of the day we were beat and worn out (shopping for a car is very trying). We reflected back on our experience and we both agreed that if we were going to buy a car it would be here because of how we were treated on our initial visit. The support and no pressure negotiation process was fantastic! They were a real pleasure to work with and we are going to let all our friends and co-workers who are in the market for a car know about it. Pros: Great Customer Service Cons: none more

Our experience with Universal Nissan was, as always, professional and very friendly. Wayne & I were shocked when we found out our salesman sent the cars back to the service department to be detailed & serviced at 10:30 P.M.!! (A++) We had no idea the guys were still working and that we would be driving new cars home last night with full tanks of gas (A+++)?... but we did, which added to the excellent customer service. We thanked the serviceman who prepped both cars and they in turn thanked us (A++++) for being loyal, repeat customers. Wayne knows all the parts & service guys on a first name basis. He took the Titan in just last week to purchase 4 new tires & have them mounted on the truck. They always give him a discount on service and parts (A+++++). Pros: Great Customer Service Cons: none more