My husband bought me a beautiful, very large white Tucci umbrella and a Tucci hammock from PAUL BROWN at BERKS's for Mother's Day. When we later had problems with the hammock, Paul went out of his way to work with the manufacturer. (The hammock faded a lot, something that the warranty does not cover.) He managed to get us another one (with the caveat that it too would fade) outside of the warranty, which is far beyond anything we could ask for.
If we ever need more outdoor furnishings, we will definitely see Paul. He has a great sense of humor (as do the other sales people), and he really takes care of his customers.
Pros: COMPLETELY STAND ON CUSTOMER'S SIDE
Cons: Expensive, very high quality..you get what you pay for.
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