I had my van worked on at Dana's Transmission. My wife and I were impressed with the whole company from the guys out in the shop all the way to the office. We told Tom what the van was doing & not doing.\r
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Tom explained what he thought the problem was and the cost. We needed a part that wasn't in his bid. Tom called to let my wife and I know the cost. When we went and picked up are van. Tom had paid for the part. You don't find people like that this day and age. \r
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My wife was so impressed with Dana's she baked around 3 dozen cookies and took them to the shop. Over the years I have work with a lot of shops, by far Dana's has been the best to work with. About a month after that are van wouldn't start. I called Tom to see if he had any ideas. He told me that it could be a ground. I was going to have the van towed to his shop when he said to let him get it towed he has a co. he uses. He called me later that day to tell me the van was ready. When I asked what was wrong he said that it was the ground. When we went to get the van Tom said no charge I told him that I wanted to pay for the tow Tom said no way. His customer service is a lot better than any shop I have had to work with in the last 20 years. If you need your car worked on call Dana's Transmission they will treat you like a friend not just a dollar. It's the only place I will ever go. Thank Dana's for a wonderful job.\r
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Steve & Kelly L\r
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Pros: Great Customer Service
Cons: Who wants a new transmission?
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