I paid Chimney Tech to fix my chimney after a lightning strike damaged it. They installed a new metal liner and the first time I lit the fire the house became filled with smoke. After 4 unanswered calls, they finally came back and said they needed to install insulation. Four weeks later and another 6 unanswered calls and I have not heard from them.
Not only did they leave my chimney in a life-threatening state but they charged an exorbitant amount of money for a very amateur job. They will never pick up the phone (it always goes to voicemail) and will never return calls.
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