I was doing a search online for a business in Imperial and came across this review board for Pammie's Hair Rock Cafe. I read all the review's - including Pam's posting and I thought I'd give my experience for all. Religion has nothing to do with how customers are treated. You can love God and still make others feel uncomfortable. In fact religion has no place in a hair salon. I've always felt religion very personal - I did not go to Hair Rock looking for guidance or therapy - I heard she did fabulous hair and I wanted to try it out. I scheduled ahead of time with Pam, but Pam did not do my hair. I asked for her but did not get her. I had an event so settled for a very young girl who I did not know. My hair turned out, well, just OK yet I believe I still paid for Pam's experience (close to $100 for a cut/color including tip) but had a much younger, inexperienced stylist take care of me. Nobody was mean to me, but I must say I was uncomfortable. I was not made to feel welcome. Nobody offered me a coffee or a cocktail. There was a lot of personal issues openly and loudly being discussed...a lot of typical salon gossip. I know that Pam knows who I am from the area and mutual friends and she never even greeted me. I also noticed the swearing, etc. but that did not really disturb me although I could see how it would others. I was disappointed only because I really really heard such wonderful things and I strongly feel I could have received the same service and hair care just about, well, anywhere. That was a few years back, and sadly, I chose not to return. I felt really judged there. I was bummed too because it's advertised to be a really cool place. Obviously Pam has devoted people supporting her business as it is strong regardless.
Pros: The salon is gorgeous and roomy.
Cons: I was extremely uncomfortable and could not wait to leave.
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