I recently went to car spa and had a terrible experience with them. After having my car detailed and inspecting it, I found that they had broken a cover to my speaker off and placed in the the door slot as if it was already broken. Had I not looked over the car I would have nerver noticed it. I then spoke to the young lady that detailed the car and she immediately said ,"" Do you want to talk to my manager. The so called manager ( a spanish guy) came over very unfriendly and said oh that was broken before, I then explained to him that was not true and that I of all people would have known bein that this is my car. He repeated the same thing over and over again to the point that I no longer wanted to talk to him. Then I guess he went and got his REAL manager (David) and he then went on examining the part as if I was or had some reason to lye to him. They were very unprofessional and rude and did absolutely nothing to compensate me or provide no help. I would not want this to happen to anyone else. I will be going to the top of the ladder to get this resolved even if it means to the better business breau. As for the quality of their work the employees are very lazy and don deserve a tip. I had to remind them to put air fresherner in there and also wipe the tires off in which I had paid for. If I had to rate them they would get a negative 2 stars.
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