We were visiting Lincoln City from out of state. After a very long day of driving, we arrived at our rental house and ordered two large pizzas for the 7 guests at 7:53. At 9:34, I called to inquire about our order. The woman that answered the phone put the manager on. He explained that a new employee was working the phone. She did not realize that they did not deliver to the part of Lincoln City we were located in. She obviously did not write down my phone number correctly either because the manager called my cell phone number but used the local area code. The manager offered nothing but apologies and an offer to remake the pizzas that we would have to pickup. Since half of our party had already gone to bed - too tired and hungry to wait. I declined their offer. Very unacceptable to have untrained front-line staff and then not placate unhappy customers.
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