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Contract issues - Review by citysearch c | At The Beach

At The Beach

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Contract issues 8/24/2008

Please read this before signing a contract with this company. I have been having issues with ATB... my 2 year contract with them expired 3/08, however they continued the monthly withdrawls from my bank account. Apparently (though this was not how it was explained to me when i signed up) after your contract is up you are automatically renewed month to month. I tried to contact the corporate office several times regarding the matter without receiving a return call. I went in to the store where i tan and cancelled the month to month tanning... then proceeded to my bank and filled out an unauthorized withrawl affidavit to make sure they did not withdrawl more money. Three days later i recieved 2 letters from Affiliated Acceptance Corporation one stating that i owe $53 and the other stating that i owe $115 - both of these include late fees and return charges... they tried to run the transaction thru twice and claim that i owe $30 for each attempt. Thankfully my husband is an attorney and is taking care of it. If you are having the same issues with this company, please don't hesitate to call the B B B. Pros: Nice equiptment, mostly clean Cons: Unprofessional conduct, Unknowledgable staff more
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