In fairness, I'll say this did happen a few months ago (I'm new here).
I went in for a facial and right away I noticed it wasn't going to be a few good one.. Reason? Come to find out in conversation (which, when asked, I requested there be every limited of, ironic enough), the girl doing it WASN'T EVEN LICENSED. She was still in cosmetology school getting her license and I was used as hours. It was really amature (obviously). I've done better at home with a soft wash cloth. Moving back to Va from a state where they must of had more stict cosmetology laws, I had no idea that someone not licensed could actually perform services here without telling you and not being supervised (but then again, I had to get used to seeing waxing allowed in strip-mall nail salons, too).
Of course was not made aware she was training, not licensed, AND charged full price. Also, I've had the 'sales pitch' at other spas on products before - Escapes was as bad a timeshare sales. They wouldn't take 'NO' - point blank said, dead-look in the eye 'NO'.
Yeah. Not going back. Go spend your money somewhere else.
Pros: It's close to other spas that are better.
Cons: All the above.
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