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Belittling Treatment - Review by citysearch c | Bridal & Formal Reflections

Bridal & Formal Reflections

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Belittling Treatment 7/28/2008

I bought my wedding gown at this location and also ended up choosing my bridesmaids dresses from this store as well as both mothers dresses. The owner originally seemed a bit snippy while we were trying on dresses, but I dismissed it thinking she was having an off day and I had not heard any other complaints about her, and when I would go in to make a payment and the store was empty she was actually nice. Once she had a deposit on all of the dresses she became a nightmare to deal with. My wedding is still a few months away and I dread the days when I need to call her. She has also been arguementative and nasty with my fiance's mother and my bridesmaids. She's been asked simple things about fittings and dates we can expect dresses (over 4 months later my bridesmaid dresses are still not in!) and she flips. She does not try to work with anybody and demands things be done her way only. She will not even let my fiance's mother come in for a fitting until less than a month before the wedding although she's almost 60 years old and has been the same size her entire life and has even went so far as to yell at her twice over the phone! I have yet to figure out how to make this work with my out of town bridesmaid! Last time I called I was so happy and relieved somebody else answered the phone, but sure enough the owner came onto the line and got nasty with me when I asked when the bridesmaids dresses would be in since an employee had told me a month earlier they would be in that week. ""I don't know who told you that, but that is just not true!"" So, it's my fault that her employee told me wrong information!? She is just a dreadful witch. Also, now when people ask where I purchased my dress, they all ask me how the owner is as they have their own horror stories of her to tell. I just wish I had this information beforehand because I really feel she is taking something special to me and turning it into an ugly and negative experience. Pros: all the girls that work there (besides the owner) are great, not many other places in MC Cons: Owner is a mean and nasty witch with a B more
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