""RUDE!!! POOR CUSTOMER SERVICE!!! My boyfriend and I just moved to San Francisco and we had to stay in a hotel for 2 weeks before our lease started. I looked up laundry services and saw that Laundry Locker had great reviews. It fit the bill for what we needed at the time which was CONVENIENCE. We both have demanding work schedules and the idea of drop off and pick up at any time at the 24/7 Kiosk location was appealing. Well, we went to pick up our laundry and for 3 days we could not get in because the card scan was not working. It got to be the weekend and the office was closed so we couldn't get to speak with anyone until Monday. We had to spend money on buying undergarments to hold us over. When we finally got someone on the phone the attendant was rude and would not refund us any money for our inconvenience. We were told that it was not their problem and that the owner would not care about our issue. Poor Customer Service!!! Inconsiderate!! Rude!!""
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