If you plan to get your pet groomed, DO NOT take your pet here!! When you arrive, you will be ignored for at least 5 minutes before even being acknowledged. If and when you are greeted, plan to wait another 5-10 minutes. They OVERPROMISE and UNDERDELIVER! I was told to drop off my dog at 11am and pick up at 2pm. I arrive at 2pm, come to find they hadn't even started on my dog yet! ""Oh, it'll just be 30 minutes"". They didn't even have the decency to apologize for the inconvenience of having to come back. Once they finished, I picked her up, after waiting 15 minutes, they brought what I thought was my dog to me. She looked TERRIBLE!! I have had my dog groomed for 4 years now and she has never, ever looked this terrible. This was my first AND LAST experience with this groomer. If you care about your pet and their apperance, DO NOT use this groomer.
Pros: nothing
Cons: staff, customer service
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