After taking our turtle to a vet not worthy of the initials DVM, we took him to SCAH where he was given a thorough exam and treatment began. Unfortunately we switched vets too late and our beloved turtle died. When I called to inquire how this happened, everyone was so kind and understanding. They even sent us a sympathy card. We decided to take the remainder of our animals in for checkups and they all received thorough check ups. I was impressed with Dr. Franco when she examined our other turtle so I brought in my precious cat for a check up. My cat needed dental surgery to remove loose teeth and the treatment she received was great. Shortly after she recovered from surgery she came down with a horrible case of gastritis as a result of the house plant. My cat spent the next four days at SCAH receiving treatment and every test known to mankind. Don't get me wrong: they didn't perform any test that would not have made sense and they only performed them with my permission and after giving me an estimate. My cat is my baby, so money was irrelevant. The staff was kind, courteous and understanding. I definitely felt that everyone was as concerned for my baby as I was. This was the scariest moment in my life (and my cat's) and everyone at SCAH did everything they could to make it easier for us. The prices were reasonable and my baby has never received better veterinary care in her life. I highly recommend SCAH and Dr. Franco for all of your animals.
Pros: Kind, courteous staff. Patient vets.
Cons: Facility needs a new paint job.
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