Lake Electronics has been in business for how long? I can't understand how! In my personal experience they offered nothing but terrible customer service and very poor communication regarding any potential repairs. I called to check in on the status of the repair (14 days after I dropped of a 1.5 year old TV) and was told it was in the process and would be another 10 - 14 business days before I heard anything - mainly if it is worth repairing - PLUS an average of 10 days for a general repair that doesn't include the ordering of parts, that would take additional time. \r
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The wait time wouldn't bother me so much if the customer service agents were at least pleasant and cordial. Not even close - rude and short with me - the customer - the one who pays their bills! No thanks, I'll passs on this one.
Pros: Location
Cons: Strong thumbs down!
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