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Businiess name:
Lake Electronic Svc Inc
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Review by:
citysearch c.
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Review content:
Lake Electronics has been in business for how long? I can't understand how! In my personal experience they offered nothing but terrible customer service and very poor communication regarding any potential repairs. I called to check in on the status of the repair (14 days after I dropped of a 1.5 year old TV) and was told it was in the process and would be another 10 - 14 business days before I heard anything - mainly if it is worth repairing - PLUS an average of 10 days for a general repair that doesn't include the ordering of parts, that would take additional time. \r
\r
The wait time wouldn't bother me so much if the customer service agents were at least pleasant and cordial. Not even close - rude and short with me - the customer - the one who pays their bills! No thanks, I'll passs on this one.
Pros: Location
Cons: Strong thumbs down!
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