Well, I'm sitting on the phone now literally at ring number 40 and no answer - same thing this morning. Another downside would be limited selection of items. I recently bought speakers there, and really had to choose from about three. The good thing, however is that the sales person was very knowledgeable on the topic and setup. We checked out various audible differences in the speakers and came to the same conclusion that one was far superior to the other. Installation was about $40 (per pair of speakers). As it turned out the ones I wanted didn't fit properly, and, as I had gone to lunch to pass the time, the guy at the install bay fetched me speakers that fit properly and were able to keep my stock speaker covers in my car (so no prowlers would see the nubies). (Finally got an answer after 60 plus rings). Anyway, I went to install keyless entry into my car and was told I needed a new vacuum pump since the locks weren't working right (which I was aware of - thought keyless entry would solve two problems at once - no such luck). The bottom line is that the staff on the floor were very helpful and knew quite a bit. The only downside is that they really need more staff (I guess they DID have a ""now hiring"" sign up, so things will likely improve). As a side note, I was looking at PDA's and they only have 3 in some corner of the store. My advice would be to simply read product reviews online and get familiar with the product you intend to buy, and then go to the store for help on small questions, as they are usually swarming with customers. They may not have exactly what you're looking for, but if you're not too picky you could grab from their stock which seem to be quality brand names at decent prices. Just don't be shy about asking for help...these guys are busy - you're more likely to get help by asking than by being asked. My feeling is that this location has greatly improved from a place I loathed having to go to, to a store that's now worthwhile.\r
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