i was surprised at the deconstruction of the former salon since it changed hands & became posh salon. i was scheduled for high lights, cut & blowout. my appointment was for 1030am. i finished at 530pm. so unacceptable. i arrived at 1015am they took me at 11am. my color was done by noon... & my stylist was running behind. so they sat me in a chair at the sink & every 1/2 hr someone would come & moisturize my hair. i got a hair masque & other moisturing products ... they didn't have another stylist to do my hair & stupid me believed them when they said it would only be 15 more minutes. . my colorist did a good job but my hair was a greasy mess for 3 weeks afterwards from all the product (there was no getting rid of the oily stuff). they had the audacity to charge me for all the stalling products ...after complaining to the owner kathy ... they gave me a 1 time 10% discount. $30 off of 300. 100 dollars of that was from moisturizers that i didn't need. i have not gone back
Pros: nice decor
Cons: see above
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