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Reservation meant nothing to these arrogant folk. - Review by citysearch c | Arugula

Arugula

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Reservation meant nothing to these arrogant folk. 2/18/2008

We made a reservation a week in advance for a party of six. We arrived on time and were told that our table would not be ready for 15 to 20 minutes. There was no room for us to wait in the restaurant and we were directed (not asked) to leave the restaurant and get a drink at another establishment. I returned 25 minutes later and was told that our table had been given to another party. When I complained, the hostess called the manager from the kitchen. The manager was an older woman who angrily told me it was my fault for not being there ""on time."" When I pointed out that we had been on time for our original reservation and it was Arugula that wasn't ready, the manager turned on her heal and told me that there was nothing that could be done. Cons: They don't honor their reservations. Mean people in charge. more
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