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worst customer service and breach of trust I have ever experienced!! - Review by citysearch c | Pet & Plant Care Service

Pet & Plant Care Service

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worst customer service and breach of trust I have ever experienced!! 2/18/2008

From the very first time they came to our house we had a funny feeling that they were not walking our dog. We have a puppy and she did not know how to walk on a leash and the first note from the walker indicated that the walk went well when we requested that they just play with her inside, so that was strike one. We hired the company with another couple that live in the same building and one day when we were home the walker left a note in the other apartment that the walk went well with our dog and the other one when we were home the entire time!!!! We called to cancel the service and get refunded and the manager Chaz was extremely rude and uncooperative, and very aggresively threatened that we should not accuse his dog walkers of not doing their job.........well Chaz they weren't and we caught them red handed. I called to tell him that I was going to stop by to pick up the keys and check and that I wanted to talk with him face to face and he told me that he is not in the office after noon......BS and that he will leave the keys and check with the receptionist. I would not recommend this service to my worst enemy. I am posting this review on every website I can find, because I feel so strongly that this company treats there customers with such disregard, and according to other reviews we are not the only ones. Also we have to change our locks on our apartment because we don't know what an unprofessional business like this is capable of. Pros: Nothing good to say Cons: Took advantage of our trust. more
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