I brought my winter coats to BRC back in October. Both needed to be cleaned and one needed a new zipper. They told me no problem- a week and a half. I kept calling and calling- then after a MONTH- they still had not finished my coat. When I finally picked it up- it was $20 dollars MORE than orginally quoted, there were burn marks on both the interior cuffs and hood, and a few white powdery stains on the front that were not there before- and even after all of that they did not offer me any type of discount. I do not feel this company is trust worthy. I will never use them again or recommend them. They are extremely overpriced and not honest. BEWARE.......
Cons: There were new stains on my coat that were not there when I dropped coat off.
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