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great customer service and selection - Review by citysearch c | Mark's Ark

Mark's Ark

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great customer service and selection 10/8/2008

I stopped in today to return some gravel. I bought too much last time I was in. The gentleman at the front desk, terri, let me know that it was not a problem to return the gravel for in store credit and then proceeded to show me some fish. Terri was very knowledgeable! He knows his fish and their behaviors. He knew exactly what fish I wanted and worked with my budget. I liked how he didn't try to bull me into buying the expensive specimens. Ive shopped at corporate pet stores probably 20 times in the past year. There is a huge difference between this mom and pop store in selection and staff knowledge. It may smell a bit and the building is a little older but its not that bad. One thing I think could be improved is the dog section. I hate to see animals living in such a small area. more
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