I agree with all the people who said this place is TERRIBLE. I was directed to them by an online service Carloan(dot)com and had the same experience. I told Jessica that I was not able to come in immediately to see her husband, Mike Ogaz, but I ended up with a phone message from him saying that I had missed my 6pm appt. which I had NEVER made. Then, he basically used every tactic in the book to sell me a car and yes, like everyone else, left me sitting forever. FYI: another sell tactic. At the end of the night, Mike tells me that the financing is almost done but he'll get back to me the next day but he never did. I left messages for him but never heard back. Per Carloan(dot)com, I was supposed to be able to get financing from Team Certified but be allowed to purchase any vehicle of my choice from any dealer I wanted. Team Certified Suzuki said this was not true and said they would not finance me unless I bought a car from off of their lot. Needless to say, they make empty promises and are a waste of time. Thank goodness I didn't fall for their ""bully"" tactics. I bought a car from Enterprise and had a very smooth, no-hassle, stress-free experience the way buying a car should be.
Cons: Bad service practices
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