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good food, terrible service - Review by citysearch c | Hotel ZaZa Dallas Uptown

Hotel ZaZa Dallas Uptown

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good food, terrible service 9/29/2007

I had reservations on a Saturday night at 9:00 PM for 8 people. We had to wait 30 minutes, which isn't terrible, but still annoying. After we were seated, it took the waiter at least 10 minutes to greet us. We ordered a few bottles of wine, and did not receive our drinks for another 15 minutes. It was even served by the host because our waiter was nowhere to be found. We eventually ordered food, and between each waiting period between the different courses was about 25 minutes. We ordered appetizers and finished them, then our salads took forever. Same with the entrees. RIDICULOUS!!!! We ended up being there over three hours. The food was really great, but not worth the wait. With all the great restaurants in Dallas, I won't be going back here again. Pros: great food Cons: terrible service more
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