Wow, I was surprised to read the glowing reviews about the customer service. My sister and I were there on 8/3 for a quick drink in the afternoon. We had to wait a couple of minutes for the gal behind the counter to get off of her personal phone call to take our order. She was so blah and unfriendly that we were talking about it later and wondering what the owner would think if he/she knew that. I wasn't feeling all that great so I had an Italian Soda, which tasted very watered down. My sis's coffe was just okay. In spite of all that, we liked the idea of the place and the other patrons and their dogs were very friendly, and the food in the case looked fabulous! So I asked the guy behind the counter for a menu that we could take, as we both live a ways away. They don't have a printed menu at all. I asked if they have a website, he said he thought so (haven't found it yet, which is how I got here), but he wasn't sure if there was a menu there or not. Believe it or not, I plan to go back once to taste the food, but if the service is the same that will be the last time!
Pros: Not yet.
Cons: You have to be an insider to know what they ser ve or keep everybody waiting while you look all around.
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