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Horrible Experience with Owner and Staff - Review by citysearch c | 19 N Market St

19 N Market St

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Horrible Experience with Owner and Staff 7/4/2007

We ordered our food ""to-go"" because we were running late for the 4th of July celebration in San Jose. We are vegetarians and ordered Garlic Noodles. The only request we had was to substitute the egg noodles with some kind of vegetarian noodles. What we got was boiled noodles, with nothing...no salt, no spices, nothing just boiled cold noodles for $7.00. When we questioned our order, the staff gave us a refund of $4.00 and asked us to leave. We were humiliated and asked to speak with the manager. She was incredibly rude, and told us we didn't place the order with her and she was not responsible for the fact they fleeced us. She didn't even care to listen to what we wanted to say. Even the waiter was on our side, and she told him to get us out of the restaurant. She also told us that she has to charge $7.00 for boiled noodles because she has many overhead charges. We returned the money, and she could didn't even bother apologizing once. \r \r Its a rude, and dishonest business they run there!!! Do not bother returning anything you've ordered, because you will get a rude staff humiliating you. Pros: Same as every other place in San Jose Cons: Incredily rude service, prices not too low more
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